Why You'll Love Staying at Mystic Ridge

Close to All the Action

The Space:

• Living Room with Electric Fireplace - Smart TV - Queen Sleeper Sofa
• Queen Bedroom w/En Suite - Smart TV - Private Bath with Walk-in Shower
• Half Bath
• Deck

• King Bedrooms w/En Suite - Smart TV - Private Bath with Step-in Shower Tub
• King Bedrooms w/Electric Fireplace and En Suite - Smart TV - Private Bath with Step-in Shower Tub
• Kid's Room - Two Bunk Beds, (4) Twins - Smart TV
• Queen Bedroom w/En Suite - Smart TV - Private Bath with Walk-in Shower
• Full Bathroom with Step-In Shower/Tub Combo

• Game Room w/Smart TV, (2) Multicades, Poker Table, and Board Games
• Movie Room
• Indoor Pool and Hot Tub
• Deck
• Half Bath

Children of All Ages Welcome

Supplies We Provide

• Linens: Bedsheets, bath towels, hot tub towels, and washcloths
• Bathroom Supplies: Each bathroom comes with a starter pack of shampoo, conditioner, body wash, hand soap, lotion, and toilet paper (2 rolls)
• Kitchen Staples: Paper towels (1 roll), dish soap, dishwasher pods (2), trash bags, and a selection of spices
• Coffee Bar Essentials: Nespresso machine, coffee machine (pod and drip), Moka pot, Nespresso capsules, tea, sugar, creamer, and more
• Laundry Supplies: Detergent (2 tablets)

Pet-Friendly Rules for Your Stay

• Dogs Only: We love all animals, but we’re only able to host dogs at the moment.
• Maximum of 2 Dogs: To keep things cozy, we have a limit of two dogs per booking. Please select the number of dogs during booking, as a pet fee is applied per dog.
• House-Trained Pups Only: For the comfort of all guests, we ask that your dog(s) be house-trained.
• Noise & Behavior: To keep the neighborhood happy, please ensure your dog(s) are not noisy, aggressive, or disruptive. If any concerns arise, we kindly ask that you address them immediately.
• Clean-Up Duty: Please clean up after your dog(s) and dispose of waste promptly in designated trash areas.
• Damage Responsibility: We trust that your furry friends are well-behaved, but if any damages occur, the booker agrees to cover the cost of repairs or replacements.
• Pool and Hot Tub Restriction: For health and safety reasons, dogs are not allowed in the pool and hot tub.
• Laundry Care: Please avoid placing dog beds or similar items in the washer or dryer.
• Local Laws: Please adhere to all local leash laws, licensing requirements, and ordinances.

A Few Important Things to Note

• Neighborhood:  There is a composting facility nearby, which may occasionally produce a scent that can be noticeable at the resort and in nearby areas, including the Parkway and Dollywood. This is typically a rare occurrence and depends on factors like wind direction, time of day, and season. Most guests find it to be not of concern and still enjoy a peaceful and relaxing stay surrounded by nature.
• Maximum Capacity: The cabin sleeps up to 14 guests and allows for a maximum of 4 vehicles.
• Mountain Roads: No steep roads here! The 2-mile drive to the cabin is smooth and easy to manage, even for larger vehicles.
• Pool and Hot Tub Rules: Guests must be 18+ or supervised by an adult to use the pool and hot tub. Please avoid alcohol near the pool and hot tub and use at your own risk.
• Safety Cameras: For your safety, outdoor security cameras are in place. Tampering with these devices is not permitted.
• Rental Agreement: A signed rental agreement is required to confirm your reservation. This helps ensure a smooth and secure experience for both parties.
• Wildlife: Our cabin is tucked away in the woods, offering a peaceful mountain escape surrounded by nature. Because of the natural setting, you may hear or see some local wildlife. The cabin has a roof with no attic, so sounds like rain or the occasional squirrel on the roof may be more noticeable. It's all part of the cozy, close-to-nature experience! We also perform monthly pest control, but due to the forest setting, insects may occasionally find their way inside, especially during certain seasons. This is a normal part of being in the mountains, and we appreciate your understanding as we balance comfort with the natural environment. While bear sightings are rare, they are a possibility in this area. If you do happen to see one, whether in the park or near the cabin, please enjoy it from a safe distance and do not feed it. For your safety and theirs, it’s best to admire wildlife without interaction.
• Early and Late Checkouts: We do our best to accommodate requests but are dependent on our cleaning team’s schedule. Requests must be made at least 24 hours in advance. Unapproved late checkouts will be charged $50 per hour, rounded up to the next full hour.
• No Open Flames or Candles: For the safety of all guests and our property, open flames of any kind—including candles—are strictly prohibited. A $100 fee will be charged if this rule is violated, plus the cost of any damages incurred.
• No Parties: To maintain a peaceful environment for all guests and neighbors, parties and large gatherings are not permitted. Quiet hours begin at 10:00 PM—please keep noise to a minimum after this time.

Frequently Asked Questions

• What time are check-in and check-out? Check-in is after 4 PM, and check-out is before 10 AM.
• How large is the pool? Our pool is 13'x16' and is 4' deep.
• Do you provide a grill? Yes, we provide a park grill for your outdoor cooking needs.
• Is the hot tub cleaned after every stay? Absolutely! The hot tub is thoroughly cleaned, drained, and refilled after each guest.
• Do I need 4-wheel drive to access the cabin? Only under snow or ice conditions. Otherwise, the roads leading to the cabin are easy to drive.
• How soon will I get access instructions? Arrival details, including the address and door code, are shared 2 days prior to check-in.
• Do you provide firewood? No need, both fireplaces are electric.
• Can I cancel if the weather is bad? Cancellations due to weather, natural disasters, power outages and other things that are beyond our control will not be refunded.
• Do I need 4-wheel drive? If snow or ice conditions are present, we highly recommend 4-wheel drive or snow chains.